FortiCare Technical Support aiuta migliaia di aziende a ottenere il massimo dai loro investimenti nei prodotti e servizi Fortinet. Il servizio di assistenza tecnica FortiCare è un servizio di assistenza for every dispositivo e fornisce ai clienti l'accesso a più di one.
Principal and secondary HA members is usually registered to FortiCare at the same time from the first unit by using the Sign-up button. The secondary device will sign-up with the HA proxy.
No registration approach is important for customers which have an business arrangement with Fortinet. Fortinet registers all solutions made available as Component of the settlement on The shopper's behalf.
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During normal registration, customers are supplied a services entitlement .pdf file for each device or products. The file is made up of a contract registration code for the purchase.
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Fortinet offre due opzioni di supporto for each dispositivo sviluppate for every soddisfare le esigenze dei nostri clienti SP e MSP: FortiCare High quality e FortiCare Elite. Il nuovo servizio Elite offre tempi di risposta di fifteen minuti for every le principali famiglie di prodotti.
Suite di prodotti strettamente integrata che consente ai crew di sicurezza di qualsiasi dimensione di rilevare, indagare e rispondere rapidamente alle minacce in tutta l’azienda.
This post offers an summary of the various registration possibilities available for Fortinet products and solutions and delivers recommendations based on customer circumstances.
Upon getting obtained both of those the login credentials of a guidance account and also the Process Serial Number of the unit to sign-up, do the next:
Customers are furnished an business settlement profile ID plus a FortiCare account. The FortiCare account can be used to accustomed to check out all registered equipment, merchandise, and contracts in FortiCloud below Asset administration or even the products checklist.
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A FortiCloud account that's not employed for the help portal account can not be accustomed to sign-up FortiGate. Trying to activate FortiGate Cloud with such a account will fall short.